Hawaiian Airlines Same Day Standby (Neighbor Island Flights)

Who is eligible for same-day standby flights?

• Pualani Gold Member
• Pualani Platinum member
• A customer who has made the booking via a corporate web portal.

How to Request Hawaiian Airlines Same day standby?

• Make your check-in at the airport counter in the lobby. 
• Tell the customer service agent you wish to stand by for an earlier flight. Ensure to tag your bag with the requested standby flight details. 
• Your original confirmed flight will still exist, and the airline will add your name to the earlier flight’s standby list. 
• You may proceed to the standby flight gate. 

• You should complete your check-in through the website, airport check-in counter, or kiosk machines. 
• If you are making your check-in at the check-in counter, you shall inform the customer service agent that you would like to stand by for an earlier flight. This should be done before reaching the security gate. 
• The airline will keep your original reservation and list your name in your requested standby flight. 
• Head towards the standby flight departure gates.

Are there any restrictions on Hawaiian same-day standby?

• If your preferred standby flight is to depart within 30 minutes. 
• You have checked in your baggage on your original flight. 
• You are not a Pualani gold or platinum member. 
• Web special forces and booking class O cannot request a standby.
• You are ineligible to request a standby if you possess a main cabin primary ticket.
• Standby flights do not earn miles, and baggage fee is to be paid.
• There is nil guarantee of getting a seat on a standby flight due to a first-come, first-serve basis.

What if my standby flight is delayed or canceled?