How long does it take for Air Canada to respond?
- On call: If you are calling Air Canada customer service, it may take around 20 - 30 minutes for the call to connect and for a customer service person to come on the phone line.
- On email and contact form: If you have sent the queries through a contact form or email, Air Canada may take around 2 weeks to send a reply.
Why is it taking so long to reach air Canada customer service?
- Air Canada customer service receives a massive number of calls every minute, which makes connections difficult, and the hold of the call time is prolonged.
- When a customer starts speaking to a customer service representative, it takes longer as the issues are discussed in detail, resulting in a lengthy queue of call waiting.
- Sometimes the network could be more robust from the place you are calling. It takes a while before you are connected with Air Canada customer service.
What are the fastest way to get in touch with Air Canada?
- Reach aircanada.com
- Click on the customer support tab
- Click on the chat icon
- A chat window will open on the screen
- Write your messages
- Click on the send sign
- You will receive a reply within a few seconds and can continue the discussion on the live chat.
- Facebook: www.facebook.com/aircanada
- Twitter: www.twitter.com/aircanada
Call the specific department: If you are calling for lost baggage or other services, call on the particular number available on official website
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