Korean Air Cancellation Policy & Fee - Refund Information

Due to some emergency, you have to cancel your Korean Air flight. You can swiftly connect with the customer service of Korean Air and ask to cancel your flight and ask the agent for a refund. Korean Air's assistance will help you navigate the complex cancellation process and get a refund. In this guide, you will learn about the process, cost, and policies. 

Korean air General cancellation policies

Some of the general policies are given below: 
  • Korean Air's cancellation policy permits passengers to cancel their reservations within a window from seven days to 24 hours before the flight's departure. 
  • For passengers holding refundable tickets, requesting a refund for their canceled reservation is available. 
  • Remember that a cancellation fee is applicable for cancellations made beyond the initial 24-hour period. 

Does Korean Air have a 24-hour cancellation policy? 

Yes, Korean Air has a 24 hour cancellation policy that helps passengers to cancel their reservations without incurring any fees. This option is available if there is at least a week (seven days) before the flight's departure, and the cancellation falls within the initial 24 hours after booking. If these conditions are met, passengers can expect a full refund following the cancellation. 

How to cancel a flight on Korean Air? 

Here is a step-by-step guide for passengers needing clarification about the cancellation process. You will be able to learn about the Korean Air flight cancellation process by reading these procedures:
  • Begin by visiting the official Korean Air website.
  • Log in to your account; once on the website's homepage, select "My Trips."
  • After selecting the cancellation ticket, a confirmation pop-up will appear.
  • Clicking "Yes" will remove selected tickets from reservations.
  • You will get an updated email or text message notifying you of cancellation. 

How much does it cost to cancel a flight with Korean Air?

  1. Cancellation fee depends on factors like departure location, destination, timing of cancellation, and fare type. One can learn about the Korean air cancellation fee by reading this guide. 

  2. Canceled short-haul tickets to Japan, China, and Hong Kong in class C: before 91 days, it will be free; between 90 to 61 days, it will be 30,000 KRW; in less than 3 days, it will cost 80,000 KRW.

  3. Canceled medium-haul ticket to Southeast Asia, Southwest Asia in class D, I, R: before 91 days, it will be free; between 60 to 15 days, it will be 200,000 KRW; in less than 3 days, it will cost 300,000 KRW. 

  4. Canceled long-haul ticket to America, Europe, Africa in class B, M, W: before 91 days, it will be free; between 14 to 4 days, it will be 180,000 KRW; in less than 3 days, it will cost 230,000 KRW. 

  5. Canceled short-haul ticket to Japan, China, or Hong Kong in class S, H, E, K, L, U, Q: before 91 days, it will be free; between 60 to 15 days, it will be 70,000 KRW; and 14 - 4 days it will cost 90,000 KRW.

How to get a refund from Korean Air?  

Passengers can request by filling out the refund form from Korean Air. You can find a Korean Air refund form on the website. Following are the steps to fill out the refund form: 
  • First of all, visit the Korean Air official web page. 
  • Search for the Contact Us tab on the screen. 
  • After reaching the Contact Us tab, you must select the Refund form. 
  • Fill out all the necessary itineraries, and the refund process will be started. 
If you have purchased the ticket from a third party other than the airline portal, the steps mentioned above will not work to get a refund. You have to contact the third party only to get a refund. 

How do I contact Korean Air about a refund?

You can call the Korean Air customer service phone number 1-800-438-5000 to request a refund. The airline executive will inquire about the reason to cancel the ticket, will let you know about the cancelation, and will start the processing for a refund. If you want to know how to cancel Korean air tickets online, that could be done with the help of the website of Korean Air. You can easily cancel the ticket. 

Bottom Line 

Korean Air's refund process is straightforward and efficient, with specific criteria and timelines to remember. Passengers can opt for online or offline refund requests; the rules differ based on the ticket class.

Customer Review

    • Ruth D. Melgar
    • 2019-09-03 12:51:33
    • Hello sir, I have a Korean Airlines Booking from Las Vegas to New York on 5-September so I want to book it on 10 September, So suggest me, How can I cancel my flight on Korean Air. or I need to change my flight from 5 September to 10 September, What will be the best way for me kindly help me out my number is 5249637209.
    • sonu
    • 2019-07-31 04:29:04
    • Actually I have booked a group flight ticket before one month ago. But I want to Cancel my Korean air flights ticket because my grandfather is not well, So that we postpone our plan for 1 month. Please let me know How much I need to pay for Korean air flight cancellation.
    • Desiree Williams
    • 2020-02-07 06:38:09
    • I’m just wondering. I Ivan canceled my flight because of the coronavirus going. Do I ha e to pay the penalty on my tickets
    • christian
    • 2020-02-10 04:51:29
    • Tried reaching Korean Air to cancel flight to Philippines. Reason for cancelling it is due to corona virus. I am traveling with 3 toddlers, 6, 4 and 18th month old and don’t wanna risk it. As per korean air, there is still cancellation charge and no excemption. Felt sad since we tried to saved for an airfare for 3 yrs and need to settle cancellation charge of at least 1600 🙁🙁🙁
    • Debielyn R Cendana
    • 2020-03-23 10:26:09
    • Greetings! May we request for the refund/cancellation/rebook to our supposedly flight on 11 April 2020 from Manila, Philippines to Vancouver.Since the Philippine Government declared lockdown in Metro Manila and travel ban local and foreign from March 14- 14 April. Also the Canadian Government lockdown on 18 March 2020 which means that only the Citizens and PR of said country can only enter.And no scheduled yet when wil be the date that they will allow non-citizen/non-pr to enter. Hope for your kind consideration. Please acknowledge once got this message. Thank you and morepower!
    • Debielyn R Cendana
    • 2020-03-23 10:26:15
    • Greetings! May we request for the refund/cancellation/rebook to our supposedly flight on 11 April 2020 to Vancouver.Since the Philippine Government declared lockdown in Metro Manila and travel ban local and foreign from March 14- 14 April. Also the Canadian Government lockdown on 18 March 2020 which means that only the Citizens and PR of said country can only enter. Hope for your kind consideration. Please acknowledge once got this message. Thank you and morepower!
    • Debielyn R Cendana
    • 2020-03-23 10:26:54
    • Greetings! May we request for the refund/cancellation/rebook to our supposedly flight on 11 April 2020 to Vancouver.Since the Philippine Government declared lockdown in Metro Manila and travel ban local and foreign from March 14- 14 April. Also the Canadian Government lockdown on 18 March 2020 which means that only the Citizens and PR of said country can only enter. Hope for your kind consideration. Please acknowledge once got this message. Thank you and morepower!
    • Minerva Salvacion Ca
    • 2020-06-16 13:09:34
    • Dear Sir/Madame I just cancelled my flight on line for Cebu to Chicago for July 6, 2020,But wasn’t sure if the cancellation went through. Can you re-check it for me and my refund should go back to the original credit card. Thank you. Sincerely, Minerva Salvacion Carcellar

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