How to Request a refund from Lufthansa?

If the passangers cancel their trip with Lufthansa, they can request a refund under "Flight details" in the "My bookings" Section, or if you cannot do that, you can fill out the refund form or call 516-296-9650 to know the refund status. Here are some necessary terms and conditions referred to the Lufthansa refund policy, under which, if you wish to get a refund for your ticket. Then you will have to cancel your itinerary from the official website of Lufthansa. 
  • A full refund is possible only if your flight was canceled without a replacement. 
  • Further, if a passenger cancels a ticket within 24 hours of purchase, then you will get full refunds as per Lufthansa's refund policy. 
  • Or, if you cancel a ticket beyond 24 hours of purchase time, you will have to pay cancellation charges. 
  • Finally, if the actual departure time is changed on the current day by more than 5 hours due to some disruptions, you will also get full refunds.

Steps to get a refund from Lufthansa

  • Visit the official website of Lufthansa airline
  • After navigating to manage my booking section 
  • There enter your ticket reference number and the last name of the passenger.
  • Now, select your ticket and click on the refund application 
  • First, fill the form with the contact details of the traveler
  • Next, select the ticket trip type and reason for the refund and describe it in 1000 characters
  • At last, you will have to submit the form and get a confirmation email with a complete summary.

How to contact Lufthansa for a refund?

Contacting Lufthansa airlines for refunds can be easier if you contact the customer service team by phone or email. If you want to contact via phone and email, go through this write-up.
 
Contact via phone: You can contact Lufthansa customer services by their official customer service number, 1800-645-3880, by which you can get in touch with a live person and ask for a refund query.
 
Use email or contact form: Customers can use a contact form as an email service to give feedback to the Lufthansa airlines customer service team. Note that you might get instant feedback, or you will have to wait 24 hours for the revert regarding your refund query.

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