Virgin Australia Cancellation Policy & Fee +61-383761165 (AU)

Here's an overview of the general cancellation policy for Virgin Australia:

• For "Flexi" fares, customers can cancel their flight up to two hours before departure and receive a credit or refund minus a cancellation fee.
• For "Freedom" fares, customers can cancel their flight up to 24 hours before departure and receive a credit or refund minus a cancellation fee.
• For "Eco" fares, customers can cancel their flight but will not be eligible for a refund or credit.
• All changes are subject to availability and fare differences.

How to cancel a flight on Virgin Australia?

• Log in to your account on the Virgin Australia website.
• Locate the flight you want to cancel in your "My Bookings" section.
• Click on the "Cancel Booking" button.
• Follow the prompts to complete the cancellation process.

How much will it cost to cancel a flight with Virgin Australia?

• You are not required to pay any cancellation fee if you are a business class ticket holder.
• If you purchased a flex ticket, you must pay $89 to cancel your booking and get a refund in the original mode of payment, while if you wish to get money in a travel bank account, you must not pay any cancellation charges.
• If you cancel your lite tickets, then no refund will be provided.
• For choice ticket holders, an $89 cancellation fee is applicable to get a refund in their travel bank account after cancellation.

• Cancellation fees are not applicable for business and flex class ticket holders if they wish to receive their refund in the travel bank.
• $89 to be paid for choice ticket cancellation. 
• If they made a booking via points, customers can't get a refund in the original mode of transaction.