Etihad Airways check-in - All Terms and Conditions

Etihad Airways provide a decent check-in policy and allows different modes to check in for the flight and get the boarding pass. You can do Etihad Airways check-in at home, pick the preferred seat, check the bags, and acquire the boarding pass. Apart from that, Etihad Airways also provide various modes to check in the flight like online, airport, mobile, premium, etc. To know more about the check-in, you can read further:

Explain all check-in:

Home check-in:

Etihad Airways provides a home check-in facility to get the boarding pass on your home before departure. You need to check the below details of home check-in:

What is home check-in?

In the facility, you can check in your flight at your home comfort where you can avoid the long queues at the airport and get the boarding pass. With this, you can also arrange a Covid RT-PCR test at your home to complete the check-in requirements.

How does home check-in work at Etihad?

Before going to the home check-in, you need to read some points which are mentioned below:

  • To avail of the facility of home check-in, all transit passengers must be traveling from Abu Dhabi international airport irrespective of your trip begins or your flight home. 
  • Once you place the home check-in, all the passengers can get the boarding pass at home.
  • You need to book the home check seven hours before the flight departure and schedule the home check-in at working hours.
  • Etihad Airways agents will reach you at your location and verify your documents for check-in. They will collect your bags to issue the boarding pass and bag tags. 
  • Once the home check-in is done, you can head towards the airport freely without the luggage and go straight to the departure gates.
  • Your bags will be available at the final destination, and you can collect them after the landing.

Types of home check-in:

You can select anyone from the below types of home check-in and board the flight in no time:

  • Home check-in.
  • Home check-in + bag disinfection.
  • Home check-in plus.

Home check-in packages:

To find the boarding pass in an effortless manner, you can choose the best packages of Etihad home check and add more bags to the journey. Following are the detailed information of all the packages:

1. Home check-in:

  • You can check up to four bags anywhere at your preferred location in this package.
  • The bags include the carry-on and checked luggage.
  • If you want to add more luggage apart from the requirements, you can pay for extra baggage anytime.

2. Home check-in + bag disinfection:

  • According to this package, you can check four bags at your home, hotel, or office before departure to gain the boarding pass.
  • Your bags are added as carry-on and checked baggage.
  • You can also add more bags to the journey up to the maximum limit and easily pay the charges at the time of home check-in.
  • They will signify your bags with a disinfection spray that is effective for any virus and germs up to 72 hours at check-in time.

3. Home check-in plus:

  • You are allowed to check four bags in the check-in at your home, office, or hotel.
  • These four bags are considered carry-on and checked bags.
  • If you want more bags in the luggage as per the original allowance, you can add at the check and pay the amount for the extra luggage effectively.
  • Etihad Airways will let your bags be bacteria-free as they add a disinfection spray to your luggage at the airport.
  • You will also get priority boarding and baggage collection at your final destination.

How long before the Etihad flights can you check in? 

If you want to know about the Etihad flight check-in timing, then for that, here are the following details are mentioned below:-

  • The Etihad check-in counter will open before the three hours of scheduled departure time. 
  • The check-in will close 60 mins before the departure. And if you have diamond first class and pearl business class passengers, then the closing time of check-in is 45 minutes before departure.

Why won't Etihad let me check in? 

If you cannot check-in, this will appear due to technical issues like the name on your ticket doesn't match your ID. They may need to move your seat, or some other technical or mismatching problems appear. Below are the following all the best reasons that Etihad won't check in customers:-

  • There is no online check-in process due to overbooking of the flight ticket. These are the primary issues that appear. 
  • Due to the lag in the system and you are not permitted to check in; that will appear due to technical glitches or mismatches in your details. 
  • For documents check-in online, there are some essential documents that you need to provide to assist in getting your boarding passes.

Can a passenger check-in at the airport for Etihad Flight? 

Yes, Passangers can check in at the airport with Etihad 30 hours before your flight. When you've checked in, reach the 'Bag drop for the online check-in desk.'

How to Check-in Online with Etihad Airways?

Travelers can follow the below instructions to complete the Etihad online check-in process.

  • Initially, you must go to the Etihad Airways official website and choose the check-in options when accessing the account. 
  • Now, you must click on the booking reference or Etihad guest numbers. 
  • After that, please enter the required details and enter the passenger's last name when you access them.
  • Then, tap on the check-in tab and choose the seat you booked for the flight ticket for Etihad Airways. 
  • When you have completed all the processes, click the confirm button, and your check-in process will be completed.
  • Lastly, you can print and download the boarding pass. 

Etihad Abu Dhabi City Check-in

Suppose you check in through Etihad Abu Dhabi City. In that case, you can enjoy freedom and flexibility by completing the process at Abu Dhabi Cruise Terminal or Abu Dhabi National Exhibition Center. Also, you will get free parking at both locations. You must visit the Morafiq service desk to drop off the baggage and select the extra seats. Moreover, you can fast-track immigration checks and upgrade the booking to improve the flying experience. 

Additionally, if you have any check-in-related queries, you can directly connect with customer services through the official phone number. To reach out to etihad airways customer service through an authorized contact number, then for that, here is the following toll-free number 800 667 2347.

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