Virgin Atlantic Flight Compensation: Make a Claim Request

Many people wonder whether Virgin Atlantic compensation is given to fliers or not for any service-delivery failure from the end of the airline. So, the answer is yes. However, compensation is not given in every case of flight delays, baggage missing, etc. 

Know the types of compensation proposed by Virgin Atlantic. 

You can know multiple types of compensations proposed by Virgin Atlantic through the following points; please take note of them;

1. Cancelled-a-flight compensation

• There is a Virgin Atlantic compensation for cancelled flights. It refers to the cancellation of a flight from the end of the airline. However, there are some norms attached to it; please take note of them; 
• It is up to you whether you wish to cancel your unused ticket; the airline will initiate a refund, regardless of whether you have used one segment of your flight. 
• You can also take another or an alternative flight to your desired destination instead of cancelling a flight. 
• You will be given refreshments, meals, etc. if the airline cancels the flight and you are at the airport.

2. Delayed flight compensation rules

You can also get Virgin Atlantic compensation for delayed flights, which is proposed in case of flight delays. However, there are some rules about which you must know; please delve into them;

• If your flight is delayed for more than 4 hours, you will be served food and drinks or refreshments at the airport, including two short telephone calls, email, etc. 
• If the same flight is delayed for more than 5 hours, you can cancel the flight and get a refund. 
• If you do not cancel the flight after 5 hours of delay, the airline will give you accommodations until the next flight. 

3. Flight change compensation rules

People wonder about the Virgin Atlantic Compensation for flight changes served by the airline for changing flight times, routes, etc. However, some rules are there; please take note of them;

• In case of flight delays, if the airline changes your flight timings, it's up to you whether to accept it or not. You can ask them to provide compensation.
• However, if the flight is changed due to unavoidable circumstances, you may not be compensated; only another flight can be arranged. 

4. Baggage-delayed compensation rules

There are times when you get to the airport but receive the luggage late. In such conditions, there is a Virgin Atlantic compensation for delayed baggage, which you may get; however, there are some rules below; please have a look:

• After 21 days of filling a baggage delayed or lost report at the airport, you can claim compensation. 
• If your luggage is found, it will be delivered to your address, and you do not need to incur any cost. 

How do I claim compensation from Virgin Atlantic?

There are different ways through which one can claim compensation from Virgin Atlantic, and those are highlighted below;

Claim compensation via approaching the airport

The first method you can consider to request compensation on Virgin Atlantic is by approaching the airport's help desk. You should carry all your ticket details to the airport and ask the agent to initiate a claim for baggage loss, flight delays, etc.

Call the representative and request 

You can also call their phone number, 1800 862 8621, where the official will be assigned, where you can file a complaint about any of the services, for example, the flight was delayed or more than 5 hours, etc., and request compensation. 

How does Virgin Atlantic deal with compensation complaints?

Once you file a compensation complaint, the agents will look into it and initiate compensation based on the rules mentioned in the Virgin Atlantic Compensation Policy. You can also call the agents to take all the updates on your complaint if it is delayed more than 28 days. 

How much can I take as compensation from Virgin Atlantic?

There are Virgin Atlantic flight Compensation amount slabs mentioned by Virgin Atlantic based on which it provides compensation; 

• Flight under 1500 KM--- Up to $270/passenger. 
• Internal EU flights above 1500 KM--- up to $430/passenger. 
• Flights between 1500-3500 km--- up to $430/passenger. 
• Non-internal EU flights over 3500 KM--- Up to $600/passenger. 

Once you go through the discussion, you will learn everything about the Virgin Atlantic compensation types, rules, methods, amounts, etc. You can take reference anytime. 

Helpful Links:

1. How to redeem Virgin Atlantic Voucher

2. How do I contact Virgin Atlantic