Can I Live chat with Turkish Airlines on Whatsapp?

Turkish Airlines does have a Live chat facility available for passengers that can be used for numerous purposes like check-in support, online boarding pass, getting the latest update on flight status, and a few others. 
 
The online chat has been named ‘Boti’ as it is available on Whatsapp to assist Turkish airline passengers 24/7. Boti is a new customer service introduced by Turkish Airlines Whatsapp support, which is available at +908503330849 phone number, through which a passenger can connect with a customer service representative for queries and clarification of doubts.

How do I live chat with Turkish Airlines?

To use the Turkish Airlines WhatsApp support known as Boti for your travel-related queries and information, try the steps given below to use the Live chat with Turkish Airlines:
  • Add +908503330849 to your contacts on the mobile
  • Both will appear on the WhatsApp contact list
  • You can discuss your issue via Whatsapp with a Turkish airline representative.
  • Or, you can log in to terminal.turkishairlines.com and use the discover tab to learn more about Boti.

What services can you access through the Turkish chat option?

If you add ‘Boti’ the Turkish Airlines WhatsApp support to your contact list, the following queries can be resolved:
  • For queries related to check-in
  • To get a digital copy of the boarding pass for the Turkish Airline flight
  • For information on the scheduled flight status
  • For queries on reporting time for the flight
  • Many other queries related to your flight.
Besides the online chat, you can avail the benefits of prompt response from Turkish Airlines customer service by sending a message through the following: 

Other Ways to speak to Turkish Airlines

Social media handles: If you reach the Turkish Airlines social media pages, a customer support tab is created for answering queries. The following social media pages can be used:
  • Facebook.com/TurkishAirlines/ for general queries and information
  • Twitter.com/TurkishAirlines/ for complaints and other reviews
  • Linked In.com/TurkishAirlines/ for business queries 
For further contact with Turkish airlines, you can either email terminal@thy.com.
 
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